Questions, answered.

Yes. Zone Scribe is an AI meeting note taker built specifically for health and social care. It records consultations, home visits, handovers, assessments, supervisions, MDT and team meetings, in person or on a call, transcribes them with speaker labels, and drafts the notes, reports and care plans you need. What separates it from a general-purpose note taker is where it is built to be used: your recordings stay in UK and EU data centres, they are never used to train AI models, and nothing is saved or shared until a person has reviewed and approved it.

Three questions are worth asking of any tool: where is the data processed, is it used to train AI models, and who signs off the output. With Zone Scribe, data is processed and stored in UK and EU data centres and never transferred outside those regions, your content is never used to train AI models by us or anyone else, and a person reviews and approves every note before it is saved or shared. We are certified to ISO 27001 and ISO 9001, hold Cyber Essentials Plus, complete the NHS Data Security and Protection Toolkit at Standards Exceeded and have been assessed against the NHS DTAC. Penetration testing is carried out by a CREST-approved provider.

Yes. Record straight from your device and watch the transcript build as you speak, with speaker labels and 98% accuracy on UK accents, or bring in audio you recorded elsewhere such as voice memos, dictaphone files and call recordings. Every transcript is fully editable, and custom vocabulary on paid plans helps with clinical terms, medication names and local place names. Common audio formats are supported, including MP3, M4A and WAV.

General note takers are built for business meetings. Zone Scribe is built for regulated record keeping: it drafts into your own templates for care plans, daily notes and referral letters, it is registered as a Class One medical device for our healthcare features, and it holds the certifications and assurance evidence that information governance and procurement reviews ask for. It also assumes a person is accountable for the record, so nothing reaches a care record without being reviewed and approved first.

Zone Scribe helps your team produce fuller, more consistent records in less time, which is usually what record-keeping standards turn on. It does not judge whether your service is compliant, and it does not replace your own policies or professional judgement: every note is drafted for a person to check, edit and approve, and the record stays yours. If you are preparing for an inspection or an information governance review, our Trust Centre holds the certifications and security documentation reviewers usually ask for.

Consultations and clinic appointments, home visits, handovers, assessments, supervisions, MDT and team meetings, recorded in person or on a call straight from your device. You can also photograph a letter or a handwritten note with your camera, import existing files, or share audio and documents into Zone Scribe from another app.

Zone Scribe captures recordings, voice notes and documents from your day. It uses secure AI to turn them into structured summaries, reports and action lists you can trust, all stored in one private workspace.

Yes. We diarise conversations so you can see who said what across meetings, appointments and lectures.

PDF, DOCX, images of letters (JPG / PNG / HEIC), MP3, M4A, WAV and most common formats. We're adding more all the time.

Yes, every transcript is fully editable. Corrections are saved alongside the original and used to improve accuracy for you in the future (never for training models).

Independent benchmarks place Zone Scribe within 1-2% of leading transcription services on clear audio, with strong performance on UK accents, medical terminology and lecture recordings.

Zone Scribe is registered as a Class One medical device for our healthcare features. We're also NHS DTAC compliant (assured by Acorn) and comply with the NHS Data Security and Protection Toolkit.

Yes. We're certified to ISO 27001 and ISO 9001, hold Cyber Essentials Plus, complete the NHS Data Security and Protection Toolkit at Standards Exceeded and have been assessed against the NHS DTAC. We comply with the UK GDPR and the Data Protection Act 2018, and your data is never used to train AI models, by us or anyone else.

We comply with the UK GDPR and the Data Protection Act 2018. Data is processed and stored in UK and EU data centres, encrypted in transit and at rest, and never used to train AI models. You can delete individual items or your whole account at any time from inside the app, and we honour the right to erasure across our backups. For a data processing agreement or a completed security questionnaire, email support@zonescribe.ai.

In secure UK and EU data centres operated by trusted hyperscale providers. We never transfer your data outside these regions for processing.

Yes, your data is encrypted at rest as well as in transit

At any time, from inside the app, individual items or your whole account. Deletion is immediate and we honour the UK GDPR right to erasure across our backups.

Zone Scribe Pro is £39.99 a month, which is £1.33 a day, with no long-term contract. It is the individual plan and includes everything Zone Scribe does. If more than one person needs it, Zone Scribe Enterprise brings Pro to a team, service or organisation under one arrangement, agreed with you.

Around 75 hours of recording in a typical month, thousands of AI notes, reports and chats, 20 GB of secure storage, transcription with speaker labels, Ask AI across your own records and documents, and our DTAC-assessed, Class I medical device offering.

See the full feature comparison on the Pricing page.

Yes. You can get the Zone Scribe app from the Apple App Store and Google Play.